![]() Go to Settings/Screen Time/Communications Limits. Make sure there is a sound assigned to Ringtone. Also in Settings/Phone: Make sure Call Forwarding is off. ![]() If it is on any calls from numbers not in your contacts will go directly to voicemail. I am trying to get this to do the same thing but for when a customer calls the main office number and selects the extension for myself but at the moment when the office phone is plugged in neither phone rings before popping up with '' you have a new voicemail '' or '' missed call''. There’s a switch for Silence Unknown Callers. BLF Speed Dials of the affected number show the line in a constant 'off-hook' status on 'Watcher. DND is not active, the device is on-hook and the max call/busy trigger is set to 4/2 respectively. If you plug the office phone in and a colleague does a direct call transfer both the office phone and my mobile ring simultaneous. We are experiencing a sporadic, yet consistent issue where directory numbers, when called, go straight to voicemail. You can do this from CCM admin or from the phone. Interestingly, if you call the main Company number and the extension for myself neither does the office phone or my mobile ring but if you unplug the office phone my mobile rings all okay. Try setting the phone to forward (CFwdALL) to voice mail, then cancel it. Check BedTime Status - Clock App Use Bedtime to track your sleep on your iPhone - Apple Support. Check your DND status - Settings > Do Not Disturb Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple. I have made sure do not disturb is turned off also and I have checked to make sure simultaneous ring is selected. There are many things in an iPhone that will take all Voice Call to VoiceMail. I am in the office today so I have double and triple checked everything. Thank you for your time to try and help me further with my query.
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